Internet and E-mail Basics

This section contains a number of resources on Internet and e-mail basics, selected for their clarity and ease of use. Topics covered range from general introductions to the Internet, to guidance on specific tools such as e-mail and web browsers.

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Internet  and E-mail Basics - Introduction to the Internet

ICT for Beginners - A Resource Manual

Developed by: ITCAN Type of resource: pdf  manual Target audience: General Cost: Free access

his manual identifies a number of high quality free training workshops with  regard to basic ICT skills, classifying them according to focus and type of  training course, whether it be email or internet-based, or downloadable. The aim  of the manual is thus to be able to cater for varying degrees of connectivity,  as well as to save time and effort for those organisations or individuals  looking to enhance their capacities and find a course which suits their  requirements the best.

Dhttp://www.it-can.org/training/pubs.html


Basic ICT Online Training

Developed by: ITCAN Type of resource: Web site Target  audience: General Cost: Free access

This course covers the management of emails and using the Internet.

Dhttp://www.it-can.org/training/online.html


Editor's choice: Becoming WebWise - Online  Course

Developed by: BBC Type of resource: - Target  audience: General Cost: Free access

Becoming WebWise - Online Course
For novice Internet users wanting to  learn at their own pace. Consists of 8 sections that take users through  Internet basics in a simple and easy-to-follow format.

Dhttp://www.bbc.co.uk/webwise/learn/index.shtml


WebTeacher

Developed by: Tech Corps Type of resource: Web  site Target audience: Trainers Cost: Free access

Simple tutorials for teachers (trainers) related to using the web,  communicating (e-mail, chat, newgroups etc), multimedia (image, sound and movie  files), home page construction (basic html etc.), peripherals and utilities and  the web in the classroom.

Dhttp://www.webteacher.org/windows.html


Reach for the Sky: A set of On-line Courses for Teachers

Developed by: US West Foundation, The Annenberg/CPB Math and Science  Program Type of resource: Web site with on-line  tutorials Target audience: General, Trainers Cost: Free  access

A set of on-line tutorials for teachers covering basic Internet skills and  classroom collaboration on the Internet. Each topic has several supporting units  including tests.

Dhttp://www.learner.org/courses/rfts/


Learn the Net

Developed by: Learn the Net Type of resource: Web  site Target audience: General Cost: Free access

A number of easy online tutorials for beginners wanting to learn more about  the Internet and the World Wide Web. The site also features an animated glossary  and links to other resources.

Dhttp://www.learnthenet.com/english/html/00start.ht ml


Learning Internet Basics: Some Useful Guides and Tutorials

Developed by: Austin Free-Net Type of resource: Web  site Target audience: General, Trainers Cost: Free  access

Provides links to several on-line tutorials related to PCs and the Internet.  Some curricula resources also avaliable in Spanish.

Dhttp://www.austinfree.net/curricula/


Why Am I Getting All This Spam?

Developed by: Center for Democracy & Technology Type of  resource: Web article Target audience: General Cost: Free access

"Every day, millions of people receive dozens of unsolicited commercial  e-mails (UCE), known popularly as 'spam'. Some users see spam as a minor  annoyance, while others are so overwhelmed with spam that they are forced to  switch e-mail addresses. This has led many Internet users to wonder: How did  these people get my e-mail address?" This report answers this question, and  offers tips for avoiding spam.

Dhttp://www.cdt.org/speech/spam/030319spamreport.sh tml


Size Matters When Emailing Photos

Developed by: Sydney Morning Herald Type of resource: Web  article Target audience: General Cost: Free access

Large images sent by e-mail can be a serious inconvenience for the recipient,  particularly those on dial-up internet connections. Terry Lane explains the  basics of file size reduction in a range of free and commercial tools.

Dhttp://www.smh.com.au/news/cameras--videos/size-ma tters-when-emailing-photos/2006/10/17/116085093683 4.html


Internet and E-mail Basics -  E-mail

E-mail Tips & Techniques

Developed by: Planet-friendly Type of resource: Web  article Target audience: General Cost: Free access

Tips on "how to send e-mail without creating misunderstandings, clogging up  people's e-mail boxes, or otherwise causing trouble."

Dhttp://www.planetfriendly.net/emailtips.html


Internet Fraud Tips

Developed by: US National Consumer's League Type of  resource: Web site Target audience: General Cost: Free  access

You received an email from Nigeria or another country with an offer of  millions of dollars - beware! Criminals and con artists are using new media to  carry out old scams and schemes. This site describes how to recognize Internet  scams and frauds and what to do about them.

Dhttp://www.fraud.org/tips/internet/


Email Effectiveness Training

Developed by: Kaitlin Duck Sherwood Type of resource: Web  site Target audience: General, Trainers Cost: Free  access

Exercise and overheads for a training course on managing e-mail. Some very  useful advice concerning managing email overload. A well written set of  resources - excellent for trainers as is, although some of the spam-related  material is out of date.

Dhttp://www.overcomeemailoverload.com/training/


Essential E-Mail Etiquette

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

Brief guide on the key elements of e-mail etiquette, such as thinking of an  appropriate subject line, addressing recipients properly, selecting an  appropriate tone and editing your message.

Dhttp://www.techsoup.org/howto/articlepage.cfm?Arti cleId=510&topicid=5


Editor's choice: YouSendIt!

Developed by: YouSendIt Type of resource: Web  site Target audience: General Cost: Free access

Now you can send files of up to 1GB without clogging up people's emails!. Sometimes sending large files is impossible from an email programme because internet service providers (ISP) must limit the size of files to send or receive to avoid mailbox congestion. You Send It is aneasy online tool to send large files - such as print graphics, audio, or video files - and it won't clog up the recipient's mail box either, because "YouSendIt" stores the file temporarily on its website.

Dhttp://www.yousendit.com


TinyURL

Developed by: TinyURL Type of resource: website Target audience: General Cost: Free access

Long URLs included in e-mail messages may break across lines and cease to be  "clickable" links, forcing users to copy and paste each line into their  browsers. TinyURL is a free online tools which produce short versions of URLs  which can easily be used in e-mail messages and other contexts where a short URL  is important.

Dhttp://www.tinyurl.com


DigBig

Developed by: DigBig Type of resource: website Target  audience: General Cost: Free access

Long URLs included in e-mail messages may break across lines and cease to be  "clickable" links, forcing users to copy and paste each line into their  browsers. DigBig is a free online tools which produce short versions of URLs  which can easily be used in e-mail messages and other contexts where a short URL  is important.

Dhttp://www.digbig.com/


Internet  and E-mail Basics - Mailing lists, newsgroups, and other discussion  forums

A Few Good Email Newsletter Tools

Developed by: Idealware Type of resource: web  article Target audience: General Cost: Free access

A brief overview of different tools for distributing and formatting email  newsletters. It covers the use of existing email programmes, free online  newsletter services, and overviews several paid software options with comments  on the specialties of each. It also goes into more technical solutions, as well  as offers a taste of strategy beyond newsletters

Dhttp://www.idealware.org/articles/fgt_email_newsle tter_tools.php


Internet and E-mail  Basics - Spam and scams

Windows Utilities that Stop Spam

Developed by: Volunteers Online Type of resource: Article Target audience: General Cost: Free access

Unwanted e-mail, junk mail, spam, whatever you call it, most of wish it would  go away! This article reviews three Windows based programs that can help clean  your e-mail: SpamKiller; Spam Buster; and Mail Guard.

Dhttp://www.volunteersonline.ca/modules.php?name=Re source_Library&op=display&rid=262 


Death to Spam: Dealing with Unwanted E-mail

Developed by: Alchemy Mindworks - Steven William Rimmer Type of  resource: Article Target audience: General Cost: Free  access

Death to Spam is a detailed overview of unsolicited e-mail and the techniques  available to defend your In Box. Learn about tracing mail, message filters,  legal issues and more.

Dhttp://www.mindworkshop.com/alchemy/nospam.html


What is Spam?

Developed by: Spamhaus Type of resource: Definition Target audience: General Cost: Free access

The word "Spam" as applied to Email means Unsolicited Bulk Email ("UBE"). 

Unsolicited means that the Recipient has not granted verifiable permission  for the message to be sent. Bulk means that the message is sent as part of a  larger collection of messages, all having substantively identical content. 

Technical Definition: An electronic message is "spam" IF: (1) the recipient's  personal identity and context are irrelevant because the message is equally  applicable to many other potential recipients; AND (2) the recipient has not  verifiably granted deliberate, explicit, and still-revocable permission for it  to be sent; AND (3) the transmission and reception of the message appears to the  recipient to give a disproportionate benefit to the sender. 

Click the link for more Spam definitions.

Dhttp://www.spamhaus.org/definition.html


spam.abuse.net

Developed by: spam.abuse.net/Scott Hazen Mueller Type of  resource: Web site Target audience: General Cost: Free  access

Online since 1996, the aim of spam.abuse.net is to provide a definitive  collection of anti-spam links and resources. The site includes help for users,  Sysadmins and Internet Service Providers, and marketers as well as FAQs on  unsolicited email and links to the main anti-spam organisations.

Dhttp://spam.abuse.net/


Top 20 Ways to Prevent Spam

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

Twenty tips for combatting spam from the TechSoup community.

Dhttp://www.techsoup.org/howto/articlepage.cfm?Arti cleId=568


How do I stop getting spam?

Developed by: BBC Type of resource: Web guide Target  audience: General Cost: Free access

"A couple of simple precautions and software available online can  dramatically reduce the amount of spam you get." The BBC's "Ask Bruce" looks at  some basic precautions.

Dhttp://www.bbc.co.uk/webwise/askbruce/articles/ema il/spam_1.shtml


Ten Spam-Filtering Methods Explained

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

Brian Satterfield explains how different spam filtering methods work.

Dhttp://www.techsoup.org/learningcenter/internet/pa ge6028.cfm


Internet and E-mail  Basics - Web browsers

Internet Explorer 6.0 Tutorials: Help for the Average Computer  User

Developed by: Intrigue Learning Services, Inc. Type of  resource: Web guides Target audience: General Cost: Free  access

Comprehensive, easy-to-understand tutorials on Internet Explorer 6.0 for  computer novices.

Dhttp://www.internet-explorer-tutorials.com/


ieSpell - A Spell Checker for Internet Explorer

Developed by: ieSpell Type of resource: Utility Target audience: General Cost: Free access

ieSpell is a free Internet Explorer browser extension that spell checks text  input boxes on a webpage. Useful for your owen personal use but also something  that a site with lots of forms on might like to link to as a tool for people  using the site.

Dhttp://www.iespell.com/


Explore the way you want to

Developed by: Sydney Morning Herald Type of resource: Web  article Target audience: General Cost: Free access

"Do you like your internet browser but wish it were just a little bit  different - better, smarter or feature rich? One alternative is Firefox, to  which can be added many extra functions."

Dhttp://www.smh.com.au/news/tips/explore-the-way-yo u-want-to/2006/11/25/1164341442704.html


Internet  and E-mail Basics - Using web-to-e-mail services

If you have e-mail but not web access, or if your web access is unreliable,  you can get web pages by e-mail. This doesn't let you "surf" the web, but you  can retrieve specific articles this way - this can be useful if you want to get  the text of a particular article off the web and you know its location. There  are a number of web-to-e-mail gateways, including
This email address is being protected from spambots. You need JavaScript enabled to view it.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 
and  
This email address is being protected from spambots. You need JavaScript enabled to view it.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 

To use them, send an e-mail message to either of the addresses listed. Leave  the subject line blank. In the body of the message write GET url  substituting the URL of the web page you want to retrieve for "url". For  example: GET http://bridges.org/spanning/summary.html The web page will then be sent to you by e-mail.


Information Systems Services: Introductory Exercises Using the Webmail  Program IMP

Developed by: University of Leeds Type of resource: PDF  file Target audience: General Cost: Free access

Practical user guide to Horde, a popular free and open source webmail  programme, in PDF format. Takes users through the basic how-to's of using  Horde.

Dhttp://www.leeds.ac.uk/iss/email/documentation/tut 92/tut92.pdf


Selecting a New Web Mail

Developed by: University of Illinois at Chicago Type of  resource: web site Target audience: General Cost: Free  access

Research done by the UIC in their decision regarding a new webmail service  allows administrators to think about key questions in evaluating any email  programme, such as the ease of using address books or incorporating different  character sets. The usability of two free and open source webmail programmes,  Horde and Squirrell, are compared.

Dhttp://www.uic.edu/depts/accc/ecomm/election/elect ion.html


Internet and E-mail Basics -  General

Webwise for Africa

Developed by: BBC for Imfundo Type of resource: CD Rom  (free) Target audience: General Cost: Fee

Webwise for Africa includes a step-by-step interactive introduction to the  use of computers, covering everything from what a mouse is and how to use it, to  the various components of a computer, and health and safety issues. The main  menu has four options:

  • Introduction, providing a short guide to the Internet, its history and uses 
  • Taster session, providing interactive sessions that help users to get to  grips with the World Wide Web, e-mail and searching 
  • Getting online, which gives information on connecting to the Internet and  online communities, and 
  • Going live, enabling users to go online to explore a number of selected  sites.

There is also a helpful section on jargon, which provides simple definitions  of commonly used terms, such as spam and hardcopy, to HTP and WAN. Webwise for  Africa is freely available from the Imfundo team for use in Africa. Please  contact Sue Ramsay ( 
This email address is being protected from spambots. You need JavaScript enabled to view it.
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 
) should you wish to receive copies.

 

Dhttp://imfundo.digitalbrain.com/imfundo/web/imfund o/documents/news/2003/News32.pdf


Time to Get Online

Developed by: Kabissa Type of resource: PDF  files Target audience: General Cost: Free access

Self-instructional materials on connecting to the Internet, accessing  information resources, interacting online, establishing and maintaining a web  site and integrating the internet into your organization.

Dhttp://www.timetogetonline.org/content/view/19/43/


Technology for Activists

Developed by: Center for the Study of Human Rights Type of  resource: Web site Target audience: General Cost: Free  access

This resource, from the Center for the Study of Human Rights at Columbia  University, provides beginner-level information on Internet Basics, Getting Net  Access, Using the Web, Using Search Engines, Internet Security, and E-Mail.

Dhttp://www.hradvocates.columbia.edu/tech/index.htm l


Net tools to help you "record history"

Developed by: Independent Online Type of resource: Web  article Target audience: General Cost: Free access

A quick guide to options for saving information you find on the web: saving  the screen, saving the web page, and offline browsers.

Dhttp://www.iol.co.za/index.php?sf=2813&click_id=31 &art_id=iol1048256541556S152&set_id=1


The Animated Internet

Developed by: Learn the Net Type of resource: Flash  animations Target audience: General Cost: Free access

Short animations on connecting to the internet, how the web works, how e-mail  works, how mailing lists work, how search engines work, how newsgroups and  forums work, how streaming media works, how encryption works, and how online  shopping works. You will need the Flash  player to view these animations.

Dhttp://www.learnthenet.com/english/animate/animate .htm


Editor's choice:RSS for Non Profits: Web Content on  Your Terms

Developed by: TechSoup Type of resource: website Target audience: General Cost: Free access

This resource explains how to get the content you want, when you want it and  how you want it, without suffering from information overload. Keep up-to-date on  new and relevant information for your organisation using "RSS" - really simple  syndication. It is also a good tool for keeping people informed about updates on  your own web page.

Dhttp://www.techsoup.com/howto/articlepage.cfm?arti cleid=594


OpenICDL

Developed by: Go-Open Campaign / ICDL Foundation Africa Type of  resource: Web site Target audience: General Cost: Free  access

"OpenICDL is an open source project that aims to develop and maintain a  Free/Open Source version of the training materials used to ready students for  the International Computer Driving License certification.\" Materials cover  Basic Concepts of IT, Using a Computer and Managing Files (K Desktop  Environment), Word Processing (OpenOffice.org Writer), Spreadsheets  (OpenOffice.org Calc), Databases (OpenOffice DB), Presentations (OpenOffice.org  Impress) and Information and Communications (Mozilla 1.4 and Ximian Evolution  1.4). Materials are available in HTML and PDF versions.

Dhttp://icdl.tsf.org.za/courseware.html


Using the Internet for Librarians

Developed by: INASP Type of resource: Handouts, exercises  and presentations Target audience: Trainers Cost: Free  access

Course materials (presentations, handouts and exercises) are available to  download as zip or stuffed archives containing Microsoft Word and PowerPoint  files. Areas covered are (day 1) introducing the Internet, browsing and  searching; (day 2) searching (continued), information gateways and the  importance of quality; (day 3) quality issues and web page design; (day 4) web  page evaluation, software, copyright, e-mail, costing; (day 5) developing an  Internet-related training programme. Materials are available in English,  Portuguese, Russian, French and Spanish.

Dhttp://www.inasp.info/training/internet/

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