Building Online Communities

Internet-based group collaboration tools range from simple e-mail to sophisticated multimedia environments. The resources in this section will help you choose and use appropriate software for your groups and help you develop the facilitation skills needed to build an online community.

 

Online  Communities and Collaboration - Building online communities

'You Who?' - Trust in Web 2.0

Developed by: webcredible Type of resource: Web  article Target audience: General Cost: Free access

"As Web 2.0 emerges and becomes more widespread, issues of how to trust  websites are evolving. No longer is it enough for people to trust the content  you put on your site - they also need to trust user-generated content. Find out  how trust on the web is changing and what you need to do to improve the  trustworthiness of your site."

Dhttp://www.webcredible.co.uk/user-friendly-resourc es/web-credibility/web20-trust.shtml


9 ways to make your blog more inclusive

Developed by: Problogger Type of resource: Blog Target audience: General Cost: Free access

Darren Rowse offers nine tips for making your blog more inclusive and  accessible to your communities.

Dhttp://www.problogger.net/archives/2006/09/13/9-wa ys-to-make-your-blog-more-inclusive/


Building Electronic Communities and Networks

Developed by: IMARK Type of resource: E-learning web site  (CD version available) Target audience: General Cost: Free  access

The module covers the approaches, methods, and tools used to build electronic  communities, and covers the various steps and procedures for developing and  facilitating electronic communities. The total curriculum consists of 29  lessons, ranging from approximately 15 to 90 minutes duration, grouped into five  units, for a total of about 16 to 22 hours of self-paced instruction.

Dhttp://www.imarkgroup.org/moduledescrC_en.asp


Community of Practice Facilitation

Developed by: Bellanet Type of resource: Manuals Target audience: Trainers Cost: Free access

This module is designed to help learners develop a shared understanding of  Communities of Practice; understand the role of the facilitator; develop skills  in facilitating online CoPs; learn how to set up an online CoP; develop an  action plan for facilitating a CoP.

Dhttp://www.bellanet.org/itrain/materials_en.cfm


How to Build a User Community

Developed by: Creating Passionate Users Type of resource: Web article Target audience: General Cost: Free access

"Most user communities take a typical path - the newbies ask questions, and a  select group of more advanced users answer them." This article will help you  find ways of getting beginners and intermediate members to engage more fully  with the community.

Dhttp://headrush.typepad.com/creating_passionate_us ers/2006/12/how_to_build_a_.html


Nonprofits Share Their Wiki Success Stories

Developed by: TechSoup Type of resource: Case  studies Target audience: General Cost: Free access

Two mini case studies of nonprofits which have developed wikis with active  communities of users.

Dhttp://www.techsoup.org/learningcenter/webbuilding /page6031.cfm


Online Discussions: Benton's Lessons Learned

Developed by: Monica Williams, Benton Foundation Type of  resource: Web site Target audience: General Cost: Free  access

This article is based on lessons learned by the Helping.org initiative of the  US based Benton Foundation. The author compares two free web-based discussion  boards, Ezboard and Coolboard, and provides tips and resources for running  successful online discussions.

Dhttp://www.benton.org/publibrary/practice/lessons/ forumlessons.html


Online Facilitation Listserver

Developed by: Online Facilitation Type of resource: Listserver Target audience: General Cost: Free access

The onlinefacilitation listserver is a space for discussion about the skills,  techniques and issues around online facilitation in a variety of internet online  environments and virtual communities.

Dhttp://groups.yahoo.com/group/onlinefacilitation/


Should you move office to the web?

Developed by: The Guardian Type of resource: Web  article Target audience: General Cost: Free access

"Online office apps are cheaper, and you can work anywhere there's a web  connection. But if none of them can really compete with the functionality of  Microsoft's Office, isn't it a case of better the devil you know? Nick Clayton  finds out."

Dhttp://technology.guardian.co.uk/businesssense/sto ry/0,,1956250,00.html


The Sophist

Developed by: Isoph Type of resource: Online  magazine Target audience: General Cost: Free access

The January 2003 issue of the online newsletter, The Sophist explores Web  conferencing and synchronous training, growing trends in the nonprofit sector. 

Dhttp://www.isophinstitute.com/sophist_no5.aspx


Tips on Facilitating a Social Change Email List

Developed by: DemocracyGroups.org Type of resource: Guidelines Target audience: General Cost: Free access

"The popularity of email lists within the social change community has  increased enormously in recent years. Undisputedly, email lists are an important  organizing tool. However, as the number of email lists has proliferated, the  quality and focus of these lists has not necessarily improved along with it.  There is considerable duplication of effort, and well-managed email lists take a  long time to find. The combination of these factors has often caused activists  to spend a lot of time in front of a computer rather than building relationships  with people. This manual was created to help address these problems."

Dhttp://organizerscollaborative.org/node/64


Your next phone: new IM tools with VoIP

Developed by: Cnet Type of resource: web site Target  audience: General Cost: Free access

Cnet takes a look at the most popular services for voice over internet  protocol and instant messenger, comparing features and offering Cnet reviews on  each system. The article can give a useful overview to different VOIP options  for those new to internet telephony.

Dhttp://reviews.cnet.com/4520-9237_7-6243313-1.html


Tools for Citizen Journalism

Developed by: SourceWatch Type of resource: wiki Target audience: General, Information  intermediaries Cost: Free access

SourceWatch has developed this wiki (open for all to build upon) with a  listing of tools and reviews for citizen journalists or anyone else interested  in on line publishing. It includes blogging, audio, video, photo and on line  content management tools and tips, as well as handbooks on blogging and legal  issues associated with on line publishing, such as defamation, privacy, and  intellectual property.

Dhttp://www.sourcewatch.org/index.php?title=Tools_f or_citizen_journalism


Online  Communities and Collaboration - Using fax and telephone

Building Online Communities: Transforming Assumptions into Success

Developed by: Benton Foundation Type of resource: Article Target audience: General Cost: Free access

Article by the Benton Foundation on what an online community can and can't do  for your organization.

Dhttp://www.benton.org/publibrary/practice/communit y/assumptions.html


Online  Communities and Collaboration - Using chat/IM services

Editor's choice: Instant Messaging:  Step-by-Step

Developed by: BigBlueBall.com Type of resource: Web  guide Target audience: General Cost: Free access

A step-by-step guide to getting started with instant messaging.

Dhttp://www.bigblueball.com/im/step-1.php


An Introduction to Chat and Instant Messengers

Developed by: TechSoup Type of resource: Web  guide Target audience: General Cost: Free access

Brief introduction to chat and instant messaging by Susan Tenby

Dhttp://www.techsoup.org/howto/articlepage.cfm?Arti cleId=122&topicid=5


Instant Messaging Tools and Technology: A Mini-Guide

Developed by: Kolabora Type of resource: Web  guide Target audience: General Cost: Free access

"Instant messaging is a form of real-time communication between two or more  people based on typed text messages. Instant messaging differs from traditional  e-mail in the fact that communications can be sent and received instantly."  Robin Good looks at the basics of instant messaging and reviews some of the most  popular IM tools.

Dhttp://www.kolabora.com/news/2006/09/28/instant_me ssaging_tools_and_technology.htm


Online Communities  and Collaboration - Blogging

"Blog" is short for "web log", and is an easy-to-use "online diary" tool  which can help to build community around a specific theme.

A Technical Guide to Anonymous Blogging: Security measures for hiding your  identity online

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

Ethan Zuckerman looks at the potential risks of blogging and at some security  measures for hiding your identity online.

Dhttp://www.techsoup.org/learningcenter/internet/pa ge6042.cfm


An Introduction to Weblogs

Developed by: TechSoup Type of resource: Web  guide Target audience: General Cost: Free access

Looks at "What is a weblog?", "What Does a Blog Do?" "Examples of  Informational Blogs", "Why Should My Organization Use a Weblog?" and "What  Software Do I Need to Start a Blog?".

Dhttp://www.techsoup.org/howto/articlepage.cfm?Arti cleId=439&cg=searchterms&sg=blog


Blogging!

Developed by: Austin Free-Net Type of resource: Web  guide Target audience: General Cost: Free access

Simple introduction to blogs and where to find easy-to-use blog hosts.

Dhttp://www.austinfree.net/curricula/blogging_curri culum.html


Blogs and Community – launching a new paradigm for online  community?

Developed by: The Knowledge Tree Type of resource: PDF Target audience: General Cost: Free access

"Online community has been an important part of the Internet, mainly forming  around email lists, bulletin boards and forums. In recent years, the ascendancy  of blogs has introduced a new platform for communities." Nancy White' looks at  emerging patterns of blog based communities and questions for their strategic  application.

Dhttp://kt.flexiblelearning.net.au/edition-11-edito rial/blogs-and-community-%E2%80%93-launching-a-new -paradigm-for-online-community/


Code of Good Practice: Blogging

Developed by: Paul Caplan Type of resource: Web  article Target audience: General Cost: Free access

Paul Caplan provides some good practice guidance for creating and using  blogs.

Dhttp://www.icthubknowledgebase.org.uk/blogginggood practice


Getting Started with Blogging Software

Developed by: Idealware/TechSoup Type of resource: Web  guide Target audience: General Cost: Free access

"Whether showcasing your work, offering a behind-the-scenes glimpse into your  nonprofit, highlighting the people you serve, or advocating a particular point  of view, a blog can be a powerful -- and influential -- communication and  public-relations tool for your organization." This report looks at the key  considerations in choosing blogging software and reviews some of the options  available.

Dhttp://www.communit.info/index.php?option=com_cont ent&task=view&id=779&Itemid=60


Of Blogs and Bloggers

Developed by: Learn the Net Type of resource: Web  guide Target audience: General Cost: Free access

Short introduction to blogging, with links to directories of blogs and free  blog hosts.

Dhttp://www.learnthenet.com/english/html/82blog.htm


Top ten tips for blogging and podcasting

Developed by: Paul Caplan Type of resource: Web  article Target audience: General Cost: Free access

"Blogging and podcasting are useful ways voluntary organisations can interact  with their audiences. This article provides tips for success."

Dhttp://www.icthubknowledgebase.org.uk/bloggingandp odcastingtips


Using content to create connections among people

Developed by: Shawn Callahan, Anecdote Type of resource: pdf Target audience: General Cost: Free access

Shawn Callahan at Anecdote offers this white paper on using blogs as an  inexpensive,relatively easy solution for strengthening communication in  communities of practice. While geared to a sales environment, the illustrative  example can be easily expanded to other scenarios with technician community  members, such as local ISPs or groups of community telecentres. Callahan  proposes blogging as a way to improve and increase knowledge sharing, going  beyond basic databases and private advice in email exchanges.

Dhttp://www.anecdote.com.au/papers/ConnectingPeople withContent.pdf


Utilizing Web Blogs for Project Efficiency

Developed by: Michael Angeles Type of resource: website and  pdf presentation Target audience: General Cost: Free  access

This presentation, from a corporate perspective, offers practical advice for  launching and using web blogs in project information management and  collaboration.

Dhttp://urlgreyhot.com/personal/publications/utiliz ing_weblogs_for_project_efficiency


Online Communities  and Collaboration - Wikis

Wikis described in plain english

Developed by: CommonCraft Type of resource: Web  article Target audience: General Cost: Free access

Wikis. What they are, where they come from, why they exist, how they function  and how can they be useful for normal human beings like you and me. If you are  into building online communities where stakeholders care and nurture a common  goal, consider this required reading.

Dhttp://www.commoncraft.com/archives/000644.html


Exploring the World of Wikis: Collaborative Web sites organize  information, encourage participation

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

"Part of the next generation of interactive Web applications, wikis are  collaborative Web sites that allow authorized users — or in some cases, anyone  with an Internet connection — to rapidly and easily change the content of pages,  as well as view a history of changes that others have made." This article by  Brian Satterfield looks at what wikis are, how you can set one up, and how it  might help your organization.

Dhttp://www.techsoup.org/learningcenter/webbuilding /page4563.cfm?CFID=21896656&CFTOKEN=58759156


Wiki part I: Progressive communications, wiki style

Developed by: Association for Progressive Communications Type  of resource: Web site Target audience: General, Information  intermediaries Cost: Free access

Collaborative work can normally be documented with the help of a drawing  board or some tape recorder in the corner of a room. At the Association for  Progressive Communications, people’s collective space is not a room. Instead  they work from home, some in small offices, others in affiliated organisations,  all over the world. But what is a wiki anyway? How does it differ from other  online tools APC uses? How can it support the way we work at APC? This first out  of two pieces looks at these questions by rooting the answers in APC’s global  working dynamics.

Dhttp://www.apc.org/english/news/index.shtml?x=5038 198


Online  Communities and Collaboration - Internet telephony

I see what you're saying

Developed by: Sydney Morning Herald Type of resource: Web  article Target audience: General Cost: Free access

"Skype is a hugely popular program that allows you to make free phone calls  to other Skype users anywhere and low-cost calls to anyone with a landline or  mobile phone. It manages this amazing feat by routing calls over the internet,  using a technique called voice over internet protocol (VOIP)." Helen Bradley  walks you through the basics of installing and using Skype.

Dhttp://www.smh.com.au/news/tips/i-see-what-youre-s aying/2007/02/04/1170523951304.html


Overview of Internet Telephony

Developed by: International Engineering Consortium Type of  resource: pdf Target audience: General Cost: Free  access

This tutorial, offered by the International Engineering Consortium, offers  clearly written information on the history, standards, infrastructure, barriers  and future of internet telephony. It also includes detailed graphics, a glossary  and a quiz. You have to go through an extensive registration process to receive  this free tutorial.

Dhttp://www.iec.org/online/tutorials/acrobat/int_te le.pdf


Skype

Developed by: Skype Type of resource: Software Target  audience: General Cost: Free access

Skype is a free internet telephony tool, featuring instant messenger services  as well as voice over internet communication between computers. While there are  many different voice over internet protocol tools available, Skype is one of the  few that offers encrypted communication and installation packages for Windows,  Mac and Linux operating systems.

Dhttp://www.skype.com/


Online  Communities and Collaboration - Multilingual online communities

Efficient Management of Multilingual Electronic Conferences

Developed by: Daniel Pimienta, Catherine Dhaussy Type of  resource: PDF Target audience: General Cost: Free  access

This article, published in Upgrade, looks at the "Efficient  Management of Multilingual Electronic Conferences" (EMEC) methodology, which  harnesses e-mail discussion lists, web pages, machine translation and human  facilitation for the management of online conferences.

Dhttp://www.upgrade-cepis.org/issues/2002/1/up3-1Pi mienta.pdf


Online  Communities and Collaboration - Other collaborative workspace tools

Benchmarks for Building Extranets and Online Communities

Developed by: Benton Foundation Type of resource: MS Word  document Target audience: General Cost: Free access

"This set of benchmarks is designed to help organizations effectively  implement online communities—whether a community of grantees or a community of  volunteers or some other collection of constituents."

Dhttp://www.benton.org/publibrary/capacity/extranet _benchmarks.doc


Dgroups Online Help

Developed by: OneWorld Type of resource: Online help  manual Target audience: General Cost: Free access

This online course takes users of the Dgroups discussion platform through the steps  involved in registering as a Dgroups user and participating in the online  dialogues on development issues that are hosted on the system. The course is  designed for self-instruction and can be followed online or downloaded.

Dhttp://www.dgroups.org/help/


Enhancing Internal Communications with Blogs, Wikis, and More

Developed by: Nick Finck, Mary Hodder, and Biz Stone Type of  resource: website and presentation Target audience: General Cost: Free access

In addition to offering an overview of wikis and blogs, this presentation  provides interesting and creative examples of their use for knowledge sharing  and growth, in civil society organisations as well as private enterprise.

Dhttp://www.nickfinck.com/presentations/bbs2005/ 


Group collaboration

Developed by: Terena Type of resource: Web  article Target audience: General Cost: Free access

Very basic overview of online collaboration from the Terena Guide to Network Resource  Tools.

Dhttp://www.terena.nl/library/gnrt/group/collab.htm l


Innovative Use Of Internet-Based Collaboration Tools And Methods In An  Institutional Context

Developed by: Andrew Lachkovics, Thomas Metz, Elizabeth Goldberg,  Krishna Allluri, Paul Quek Type of resource: PDF Target  audience: General Cost: Free access

This article lays out how to encourage members of an institution to work  collaboratively using a wiki. It first argues why wikis are suitable for  collaboration, citing them as a process-oriented rather than product oriented  tool. The paper is enriched by the collaborative effort of two organisations,  the Commonwealth of Learning and the IPGRI, working across continents, the  document outlines installation, configuration, and use of the wiki, as well as  how to achieve steady contribution and the institutional changes necessary to  fully adopt wikis as a collaborative tool.

Dhttp://www.col.org/pcf3/Papers/PDFs/Lachkovics_eta l_Alluri.pdf


Our Office 2.0 experiment

Developed by: Thinkvitamin Type of resource: Web case  study Target audience: General Cost: Free access

This case study describes how one small organization attempted - with mixed  success - to move from proprietary desktop-based software to web-based and open  source solutions.

Dhttp://www.thinkvitamin.com/features/webapps/our-o ffice-2-0-experiment


So, You Want to Host an Online Conference

Developed by: Cathy Boak and Jean Blackburn Type of  resource: PDF file Target audience: General Cost: Free  access

Guide for project managers from Canada's Office of Learning Technologies.  Topics covered include system considerations, software selection, conference  site features and design, planning, promotion, administration and support and  post-conference considerations.

Dhttp://olt-bta.hrdc-drhc.gc.ca/resources/ConfGdNod e_e.pdf


Tag - You’re Delicious!

Developed by: Andy Carvin Type of resource: Blog  entry Target audience: General Cost: Free access

"Bookmarking with your Web browser has its limitations. For one thing, you’re  saving your bookmarks only on your computer. If you’re using a desktop PC in  your classroom, that means you can’t bring your bookmark collection with you  when you go home or elsewhere; it also means you can’t share your favorite  bookmarks with your colleagues very easily." This piece by Andy Carvin offers an  excellent introduction to sharing bookmarks using del.icio.us.

Dhttp://www.pbs.org/teachersource/learning.now/2006 /05/tag_youre_delicious.html


Thirteen Tips for Effective Tagging: How to mark sites so you and others  can find them

Developed by: TechSoup Type of resource: Web  article Target audience: General Cost: Free access

"How many times have you dug fruitlessly through the links you've saved in  your browser's Favorites folder, struggling to remember how you categorized that  site you wanted to remember? Or how often have you been unable to locate  information you needed - simply because you didn't know what search word to  use?" This TechSoup article offers tips for effective "tagging".

Dhttp://www.techsoup.org/howto/articles/webbuilding /printpage4519.cfm


Web Presentation Tools And Technologies: A Mini-Guide

Developed by: Robin Good Type of resource: Web  guide Target audience: General Cost: Free access

"Web presentation tools and technologies provide the means to deliver any  PowerPoint-based or similar type of visual presentation to an Internet-connected  audience, no matter where participants are connecting from. Most web  presentation technologies, do away with requiring end users to have an installed  copy of Microsoft PowerPoint and increasingly offer not just the ability to  digitally distribute such presentations but also of creating them." Robin Good  explores the options.

Dhttp://www.kolabora.com/news/2007/01/25/web_presen tation_tools_and_technologies.htm


Online Communities  and Collaboration - General

Benchmarks for Building Online Communities

Developed by: Benton Foundation Type of resource: MS Word  file Target audience: General Cost: Free access

With support from the Pew Charitable Trusts, Benton has developed guidelines  to help foundations and non-profits plan, build and sustain online communities. 

Dhttp://www.benton.org/publibrary/capacity/extranet _benchmarks.doc


Advice for Mailing List Owners

Developed by: Kirrily Robert Type of resource: Web  page Target audience: General Cost: Free access

This is a collection of advice for mailing list owners based on Kirrily  Robert's experience of running technical and social lists of all sizes since  1994. It's not a technical document, and you won't find out how to configure  your mailing list software here. Instead, you'll learn some general techniques  to help you make your mailing list run smoothly and keep yourself sane in the  process.

Dhttp://www.ibiblio.org/oswg/oswg-nightly/oswg/en_U S.ISO_8859-1/articles/mladvice/mladvice/


Brainstorming Across Borders

Developed by: Chrysalis International Type of resource: Web  article Target audience: General Cost: Free access

Basic tips on "how to stimulate creative thinking from afar".

Dhttp://www.chrysalisinternational.com/communique_0 62904.htm


Collaborative Writing Tools And Technology: A Mini-Guide

Developed by: Kolabora Type of resource: Web  guide Target audience: General Cost: Free access

"Collaborative writing tools are those technologies that facilitate the  editing and reviewing of a text document by multiple individuals either in  real-time or asynchronously. Online, web-based collaborative writing tools offer  great flexibility and usefulness in learning groups and educational settings as  they provide an easy mean to generate text exercises, research reports and other  writing assignments in a full collaborative fashion." Robin Good looks at the  key features of collaborative writing tools, and compares some of the tools  available.

Dhttp://www.kolabora.com/news/2007/03/01/collaborat ive_writing_tools_and_technology.htm


Community Answers

Developed by: CornerWays, LLC Type of resource: Web  site Target audience: General Cost: Free access

CommunityAnswers.com offers a free resource for community builders, community  users, moderators, managers, owners and the like to gain support and advice  about building quality online communities.

Dhttp://www.communityanswers.com


Community Resource Articles

Developed by: Web Crossing, Inc. Type of resource: Collection of Articles Target audience: General Cost: Free  access

Dozens of articles by community experts Heather Duggan and Sue Boettcher,  with tips and case studies for designing and maintaining your community space.  Recommended for experienced online facilitators.

Dhttp://webcrossing.com/WebX/Home/Resources/Article s


Creating Discussion Areas

Developed by: Eldis Type of resource: Web  directory Target audience: General Cost: Free access

"How can the internet be used to support group discussions at a distance?  GDNet and Eldis have pulled together a directory of the best advice, tools and  examples for managing successful discussion groups."

Dhttp://www.eldis.org/tales/discuss/index.htm


Face to face or remote: Weighing the pros and cons

Developed by: Chrysalis International Type of resource: Web  article Target audience: General Cost: Free access

Basic questions to ask yourself when deciding whether to have your meeting  face-to-face or online.

Dhttp://www.chrysalisinternational.com/communique_0 32304.htm


FreeLists - Free Email Lists

Developed by: http://www.freelists.org/index.html Type of  resource: Mailing lists Target audience: General Cost: Free access

FreeLists is a service providing free Internet mailing lists to all  interested. The lists are all internet and technology-related. FreeLists offers  free Internet mailing lists on an advertising free, Open Source platform, to:  Technical support/help groups, User groups, News and announcement lists,  Software development groups, SPAM-free businesses, Educational institutions, and  other non-profits.

Dhttp://www.freelists.org/


Gender for Journalists

Developed by: Commonwealth Press Union / Trish Williams Type of  resource: web site Target audience: General, Women Cost: Free access

This on line toolkit developed by Trish Williams for the Commonwealth Press  Union is a good resource for any journalist or communicator, and one to keep in  mind if your organisation hosts an interactive news site. It offers an overview  of basic gender issues and sexist terms, statistics, and further gender  resources. Williams, a media consultant, developed the tool because journalists  play such an important role in forming society opinion. The toolkit includes  brief exercises to help journalists reflect on their own stereotypes,  alternatives to sexist terminology, and underlines the responsibility of media  regarding gender issues.

Dhttp://www.cpu.org.uk/cpu-toolkits/gender_reportin g/index.html


Kolabora

Developed by: Robin Good's Master New Media Type of  resource: Web site Target audience: General Cost: Free  access

Excellent source of news and resources on online collaboration tools.

Dhttp://www.kolabora.com/


Power from the People: Assessing the New Online Participatory Tools for  Your Organization

Developed by: idealware Type of resource: Web  article Target audience: General Cost: Free access

'New online participatory tools like blogs, YouTube, and MySpace can be  powerful and valuable – if they mesh with your goals. Colin Delany walks through  the benefits and costs of common participatory tools and suggests which are  likely to be useful for you."

Dhttp://www.idealware.org/articles/participatory_to ols.php


Screen Sharing Tools and Technology: A Mini-Guide

Developed by: Kolabora Type of resource: Web  article Target audience: General Cost: Free access

Screensharing tools enable you to share the contents of your screen with one  or more remote users. This article explains what screensharing is, looks at  typical features of screensharing applications, and reviews some of the most  popular screensharing tools.

Dhttp://www.kolabora.com/news/2006/10/05/screen_sha ring_tools_and_technology.htm


The Power of the Social Web for African Civil Society

Developed by: Kabissa Type of resource: Web  guide Target audience: General Cost: Free access

This brief Kabissa article offers an overview of the promises and pitfalls of  the "social web" or Web 2.0.

Dhttp://www.kabissa.org/mimi/web-2.0.html


Virtual Volunteering Project

Developed by: Jayne Cravens Type of resource: Web  site Target audience: General Cost: Free access

An extensive set of resources from the Virtual Volunteering Project on how to  organize and participate in volunteer activities that can be completed, in whole  or in part, via the Internet.
Resources for Agencies covers setting up  and managing a virtual volunteering program and includes advice for managers.  Resources for Volunteers offers advice on how to find an opportunity to how to  make sure you are ready to volunteer virtually.

Dhttp://www.serviceleader.org/vv/index.html


Web Office Tools

Developed by: ICT Hub Knowledgebase Type of resource: Web  article Target audience: General Cost: Free access

"Online tools have the potential to enable organisations to more easily  exploit ICT and better achieve their organisational goals. This two part article  reports on a two week experiment by Miles Maier to see how suitable online tools  are for everyday tasks like email, calendar, documents and spreadsheets, and  whether they could even replace desktop applications like Microsoft Outlook and  Office".

Dhttp://www.icthubknowledgebase.org.uk/webofficetoo ls


What is social media?

Developed by: Spannerworks Type of resource: PDF Target audience: General Cost: Free access

The term "social media" refers to a generation of online tools which promote  participation, openness, conversation, community and connectedness. This guide  from Spannerworks introduces the concept of social media and looks at how tools  such as RSS, wikis, blogs and podcasting work.

Dhttp://www.spannerworks.com/fileadmin/uploads/eBoo ks/What_is_Social_Media.pdf

Сачак (Ламперия) http://www.emsien3.com/sachak от ЕМСИЕН-3
Дюшеме http://www.emsien3.com/дюшеме от EMSIEN-3