A growing number of organizations are turning to Free/Open Source software for everything from computer networks to office productivity tools. This section includes articles on the importance of Open Source, links to source of Open Source software, and resource on Open Content.

This section offers resources on a wide range of issues which face Internet users, from non-Latin character sets and encoding to developing web sites for multilingual audiences. 

Internet-based group collaboration tools range from simple e-mail to sophisticated multimedia environments. The resources in this section will help you choose and use appropriate software for your groups and help you develop the facilitation skills needed to build an online community.

Using Information and Communications Technologies "strategically" means to get what you or your organization needs from the many possibilities offered by the latest online software and tools.